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01273 886 222

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DAY'S OUT TERMS & CONDITIONS.

 

TIMINGS.

Except where stated otherwise, each Day Out gives between 4 and 5 hours at the destination, but less if the Day Out covers more than one destination.  Within each Day Out description a departure code is given which corresponds with the departure times from various local pick up points shown in the timing chart.  Bear in mind that although the coach may leave it's first pick up point on time the pick ups later down the route may be affected by traffic conditions.  Traffic congestion, ferry or tunnel delays may mean a later return.

We regret that we cannot be held responsible for delays in arrival or return times caused by traffic congestion.  Please allow plenty of timefor travel to the pick up point and ensure that you are there at least 10 minutes before the published departure time.  We are unable to offer a refund should you miss the coach.  Additional stops cannot be made.

 

HOW TO BOOK.

Tickets for all Days Out must be booked in advance.  This can be done online at www.buses.co.uk, by telephone on 01273 886200 (Monday to Friday 9am to 5pm) or in person at either 1 Stop Travel at 26 North Street, Brighton BN1 1EB, or Brighton & Hove's office at Conway Street, Hove. BN3 3LT.  Allow 5 working days for telephone bookings, so we may post your tickets to you.

Please make sure that you print out your E-TICKET confirmation. as this is your Day Out ticket.

We accept Mastercard, Visa and Switch / Maestro cards.

Once you have booked, your Day Out ticket can be used on any Brighton & Hove or Metro bus for travel to and from your Day Out pick up point.

 

Late Bookings can be made up to 12 noon on the working day before travel, in this case you must print your booking reference to show to the driver of your Day Out coach.

All seats are allocated at the time of booking, your ticket will show the date of travel, pick up point, destination and seat number.  Although we endevour not to make mistakes these can occur, it is your responsibility to check that the details are correct.  Brighton & Hove cannot be held responsible for any errors and refunds will not be given.

Please call us on 01273 886226 / 886222 if any amendments to your ticket are needed.

 

Seat numbers are not valid on any trip that is shuttle service only, although when booking on-line you will select a seat this will not be your allocated seat.

 

TICKET PRICES.

Concession prices where stated apply to everyone over the age of 60 years of age, proof may be required.  Please be advised that concessionary prices are not availble on every trip.  The concession price is not restricted to residents of East & West Sussex.  Where the venue does not allow a concession price then the coach element will then be discounted.

 

Where the ticket price includes entry fees or extra services this will be stated in the description, otherwise if admission is not included this will be shown as coach only or shuttle service.

 

In some cases a special Day Out to a venue may be listed where no discount is available and this will be mentioned in the description for the specific Day Out trip.  National Trust, English Heritage, Royal Horticultural Society member card holders must show their card at the venue as requested to ensure that they receive the discount available.  If no card is presented further charges may apply.

PLEASE NOTE: If you forget your membership card for any venue and you have purchased a coach only ticket Brighton & Hove will not be responsible for your entrance fee.

It is your responsilbility to inform us that you are a N/T, E/H or RHS member at the time of booking.  If after booking your trip to a venue where you are a member you realize you have not had the discount applied it will be at Brighton & Hove's discretion to refund the difference.  Refunds can only be made up to 24 hours before the trip runs.

Spirit of Sussex

43 Conway Street

Hove

East Sussex

BN3 3LT

01273 886 222

info@buses.co.uk