book online now or call

01273 886 222

lines open 9am to 4pm Monday to Friday

Are you unsure about how to book with Spirit of Sussex.  Maybe one of the questions below will answer your query.

 

How do I book my trip with you?

There are several ways to book your chosen trip, you can book on-line, you may drop by One Stop Travel in Brighton, Conway Street, Hove or Metrobus Travel Shop, Crawley.  Alternativly you may book over the phone.

 

If I have to cancel my booking will I lose my money?

On all day trips you will be charged a cancellation fee depending on the time given.  For example, if you cancel 14 days before the date of travel you will be charged £3.00, 7 - 13 days - £6.00, 3 - 6 days - £9.00 and less than 3 days - No refund will be given.

In some cicumstances we may allow someone to take their place.

On Short Breaks you will lose your £50.00 deposit.

For a more detailed view of our cancellation policy please see our Terms & Conditions.

 

How do I get to my Pick Up point?

We will mail your tickets to you,whch you may use on any Brighton & Hove Bus or Metro Bus to get to and from your pick up point free of charge.

 

What happens if I miss my coach?

The pick up point and time are printed on your ticket, please ensure that you read your ticket details carefully.  Please allow plenty of time to get to your pick up point and arrive approximately 10 minutes before your pick up time.

Spirit of Sussex

43 Conway Street

Hove

East Sussex

BN3 3LT

01273 886 222

info@buses.co.uk